This Privacy Policy explains how CogniMemo (“CogniMemo”, “we”, “us”, “our”), owned and operated by Volkan Çetin and Sami Ullah Tufail, collects, uses, stores, and protects personal data. By using the CogniMemo website or service (“Service”), you agree to the practices described in this Policy.

1. Information We Collect
   We collect only the minimum information necessary to operate the Service effectively. This may include:
   • Account Information: email address, password, and basic profile information you provide when registering.
   • Payment Information: handled solely by Paddle, our Merchant of Record. We do not receive or store full payment details.
   • Usage Data: anonymous data such as device type, browser version, IP address (for security), and product interaction metrics.
   • AI Data Inputs: text or data you submit to the Service for the purpose of using CogniMemo’s memory and AI features.

   
   

2. No Human Access
   CogniMemo does not include any human-driven services.
   We do not manually review your content, prompts, or stored memory unless legally required or necessary to address security issues.

   
   

3. How We Use Your Information
   We use collected data to:
   • provide and maintain the Service
   • authenticate and manage user accounts
   • improve product performance and reliability
   • ensure security and prevent abuse
   • comply with legal obligations
   We do not sell or rent your data to third parties.

   
   

4. Payment Processing
   All transactions are handled by Paddle, which acts as the Merchant of Record.
   Paddle is fully responsible for processing, securing, and storing payment information.
   You can review Paddle’s Privacy Policy at paddle.com.

   
   

5. Data Storage and Security
   We use industry-standard security measures to protect your information, including encrypted storage, secured databases, and access control.
   Despite these measures, no digital system is completely secure, and we cannot guarantee absolute protection.

   
   

6. AI Memory Data
   When you store information using CogniMemo’s memory features, this data is processed automatically to deliver personalized outputs and persistent AI context.
   Data is not viewed by humans and is not used to train third-party models.
   You may request deletion of all stored memory data at any time.

   
   

7. Third-Party Services
   We may use third-party analytics or infrastructure providers (such as hosting, logging, or email services).
   These providers only receive the minimum data required to perform their function.

   
   

8. Your Rights
   Depending on your jurisdiction, you may have rights to:
   • access your data
   • correct inaccurate information
   • request deletion
   • export your data
   • restrict or object to processing
   To exercise any of these rights, contact us at support@cognimemo.com.

   
   

9. Data Retention
   We retain your data only as long as necessary to deliver the Service or comply with legal obligations.
   You may delete your account at any time, and all personal and AI memory data will be removed.

   
   

10. Children’s Privacy
    CogniMemo is not intended for children under 18. We do not knowingly collect information from minors.

    
    

11. International Users
    Your information may be processed and stored in servers located in various regions. By using the Service, you consent to international data transfer where necessary.

    
    

12. Changes to This Policy
    We may update this Privacy Policy from time to time.
    Changes take effect upon posting. Continued use of the Service constitutes acceptance of the updated policy.

    
    

13. Contact
    For privacy questions or requests, contact us at:
    support@cognimemo.com